Sam Carbone was an experienced executive in his late forties who had lost his job as Assistant Chief Engineer of Maverick Ltd. due to a management change. One day Sam had a particularly discouraging interview with Champion Machine for a job that really excited him and for which he felt well qualified. He was sure he had botched the interview. That evening, as he was getting his thoughts together for an interview with Arrow Products the next day, his frustration turned into indignation and he blurted out, “I know damn well I’m very qualified for that Champion job. After all, I straightened out the development engineering problems on the Arrowhead line that everyone else had given up on, and it became one of Maverick’s most profitable lines. I also reengineered the Temple line
when it was failing, and it became one of the company’s most important lines.” Sam realized he hadn’t mentioned the Arrowhead accomplishment during his interview and had presented the Temple experience ineffectively. His outburst was a valuable way of expanding his thinking. Nurturing your frustrations can help jog your memory.
Sam then remembered two other accomplishments he hadn’t included in his resume or in any of his eight interviews to date. He had mentioned two other accomplishments only briefly in a couple of interviews because he assumed the employers would automatically understand their full implications. From the employers’ bland reactions, apparently they didn’t.

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